Shipping policy

Reminder: Global logistics costs have been rising amid the current pandemic. Therefore, please understand that shipping costs will increase slightly.

  1. Change of destination country

If you would like to change the destination country after ordering, please email us as soon as possible to see if this is possible. If the package has already been shipped, we can no longer change it.

  1. Shipping time and cost

Standard shipping to the UK: $17

Standard Shipping to Australia/New Zealand: $22

Standard Shipping to Canada: $25

Standard Shipping to US/Other Countries: $21;

Insurance : $5

If the package is damaged or lost, we will send a new package for free.

  1. Shipping Notice

Production starts after we receive your order and confirm your order details. It may take about 3-5 days to make. Once the package has been shipped, you will receive a notification email with a tracking number.

Standard Shipping to US/UK/Canada: 3-7 days;

Standard Shipping to EU/Australia/New Zealand: 5-10 days.

(Due to unavoidable circumstances such as extreme weather, epidemics, etc., the shipment may be delayed by 3-5 days)

  1. Worldwide Shipping

We accept international orders. Shipping costs depend on your destination country, and some countries may charge customs fees.

  1. Additional Tips

a) Cannot be shipped to APO/FPO addresses or university housing.

b) Shipments to Alaska, Hawaii or Puerto Rico may be delayed than normal.

c) Expedited Shipping to P.O. Email addresses are not supported.

d) Overnight shipping is not supported.

If you still have any questions, please feel free to contact us.